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Frequently Asked & Question

General

All bonus calculations are calculated on Sundays
These are the countries from which an account can not be created: Afghanistan, Belize, Cuba, Iran, Islamic Republic of Iraq, North Korea, USA, South Sudan and Syria. Violation of this rule will result in permanent closing of the account with no possibility of refund.
Please check your Spam filter and settings to allow receiving emails from OmegaPro
Yes, you can upgrade your existing account or purchase a new account for your earnings.
No refunds are accepted as stated in the contract, please ensure you are confident in your purchase.
Please notice that receiving your OTP (One Time Password) can take up to 2 mins depending on the amount of requests.

My Account

Yes, you are allowed to register as many accounts as you like.
OmegaPro charge one time 29$ administration fee for new users.
Request a withdrawal in your back office, make sure you have a valid Bitcoin Address.
Please note that it can take several hours before you receive your upgrade. If you haven’t received your purchase kindly send your payment details, including screenshot of your payment, TX Hash, Username and Package requested to accounting@omegapro.world.
If you sent the wrong amount when purchasing your package you account will not be activated automatically. Contact our support department accounting@omegapro.world and include a screenshot of your payment, TX Hash, Username and the package you wanted to purchase.
Loading your E-wallet is not possible due to AML rules. If you have any further questions regarding this kindly contact the support.
The minimum withdrawal amount from E-wallet is 50 USD. However you are free to use any amount internally in the system, for example loading your D-wallet.
You can check the status of you withdrawal in your back office by going to Transaction —> Withdrawal History. It will be showing Pending, Approved or Rejected.

Trading

All packages received 16 month of trading from activation date.
The minimum withdrawal amount from R-wallet is 50 USD. However you are free to use any amount internally in the system, for example loading your D-wallet.